AstroRiddle Privacy Policy

Depending on how you use AstroRiddle, we may collect:

Account Information

• Name
• Mobile number
• Email address
• Login information
• Profile information

Astrologer and Priest Information

• Professional name
• Profile photograph
• Biography
• Experience
• Areas of expertise
• Consultation information
• Availability
• Verification information submitted during onboarding

User Content

• Photographs
• Videos
• Reels
• Text
• Profile information
• Other content voluntarily submitted to AstroRiddle

Instagram Information

If an astrologer or priest chooses to connect their Instagram account, AstroRiddle may access information and content permitted through the applicable Meta APIs and permissions.

The information available through the integration depends on the permissions granted and the capabilities provided by Meta.

Technical Information

We may collect information such as:

• Device information
• Browser information
• Operating system
• IP address
• Application usage information
• Diagnostic information
• Security and technical logs

We may use collected information to:

• Create and manage accounts
• Provide AstroRiddle services
• Display profiles and content
• Help seekers discover astrologers and priests
• Facilitate consultation bookings
• Enable communication features
• Connect eligible Instagram information to profiles
• Verify practitioner information
• Provide customer support
• Improve the platform
• Maintain platform security
• Prevent fraud and misuse
• Send important service communications
• Comply with applicable laws

Instagram integration is optional.

When an astrologer or priest connects Instagram, AstroRiddle only accesses information made available through the relevant Meta permissions and APIs.

Users may disconnect their Instagram account subject to the available platform functionality and applicable Meta requirements.

AstroRiddle does not claim ownership of Instagram or Instagram content.

Instagram is a service of Meta Platforms, Inc. and is subject to Meta’s applicable terms and policies.

Information that users, astrologers or priests choose to publish publicly may be visible to other users.

Users should not publish sensitive information that they do not wish to make publicly available.

AstroRiddle may use third party service providers for:

• Authentication
• Hosting
• Database services
• Analytics
• Communication
• Video services
• Notifications
• Payment processing
• Social media integrations

Third party providers may process information according to their own applicable privacy policies and agreements.

We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no internet based service can guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, prevent misuse and comply with legal obligations.

AstroRiddle is not intended for children below the minimum age permitted under applicable laws.

Subject to applicable law, users may request access, correction or deletion of certain personal information associated with their account.

We may update this Privacy Policy periodically. Any updated version will be published on this page with a revised effective date.

JOVODESK TECHNOLOGIES PRIVATE LIMITED

For privacy related questions or requests, please contact AstroRiddle through its official support channel.